[external] Itsperfect platform not available

Incident Report for Returnless

Resolved

This incident has been resolved.
Posted Oct 22, 2026 - 15:07 CEST

Investigating

Itsperfect has taken its ERP platform offline. This results in consumers not able to start new return announcements and returns in Returnless not being synced to Itsperfect.

No clear indication was given yet on when Itsperfect will be reachable again.
Posted Oct 21, 2026 - 13:13 CEST
This incident affected: Platform integrations (Itsperfect).